Data protection provisions

Fresh for Dogs attaches much value to the protection of your personal data and creates, processes and uses your personal data exclusively in accordance with the principles referred to below and whilst obeying the applicable data protection laws.

Your personal data

Personal data includes all information that relates to a particular or identifiable person. This includes among other things your name, your telephone number as well as your postal address and email address.

Your data is created for the process referred to below

Fresh For Dogs creates processes and uses your personal data only in connection with the institution and the management of a customer account as well as for the provision of the services offered in connection with the customer account. Other than that T.M.Lewin creates, processes and uses your personal data only in so far as you have given your permission for that.

We use the information with regard to your person as follows:

  • In order to make sure that the contents of the websites are represented in the way that is most effective for you and your computer
  • In order to provide you with information, products and services that you have either asked us to provide you with or in respect of which we believe that they might be of interest to you, in so far as you have declared to agree to being contacted for such purposes
  • In order to fulfil our obligations in connection with agreements that have been created between you and us
  • In order to draw your attention to changes in our service provision portfolio, in so far as you have declared to agree to being contacted for such purposes
  • In order to advertise to you on 3rd party websites

Your Fresh For Dogs customer account

On our website you are offered an opportunity to create a personal customer account for the Online Store. You can use your customer account to store your personal information and you can use that information to make shopping in the Online Store easy and convenient.

The customer account is managed by Fresh For Dogs. To set up your personal customer account Fresh For Dogs needs your forename and surname, your email address as well as a password to be chosen by you. The email address you give us will at the same time serve as log-in ID for the customer account.

In the personal area of your customer account you can at any time update your personal data.

The use of logistics providers and other service providers

For the dispatch of your order T.M.Lewin makes your personal data available to logistics providers, who process these data for the order of T.M.Lewin and in compliance with these data protection provisions as well as the necessary security measures.

Newsletter, subscription, customer surveys

At regular intervals Fresh For Dogs sends newsletters to registered interested parties. In so far as you have registered for a Fresh For Dogs Newsletter, Fresh For Dogs creates and processes your personal data exclusively for the dispatch of the newsletter concerned. Your data will be deleted immediately when you terminate the newsletter subscription concerned. You can at any time cancel your subscription via the link contained in the newsletter.

Amendments

Fresh For Dogs reserves the right to amend these data protection provisions from time to time.

Contact

Questions, remarks and suggestions in respect of these data protection guidelines are always welcome and should be addressed to info@freshfordogs.com.au